Born in Toronto, Charles “Moore” Smalley began his professional life as an educator in London, holding various teaching and administrative positions for twenty three years. He was always a teacher, guiding others through the steps of a process, which generally meant doing it Moore’s way.  When he entered a room, he filled it not with his physical stature, but with his personality; never afraid to share his ideas and opinions.

In 1972, Moore launched his business career as a Canadian Tire dealer, followed by the opening of the Forbes Ford Dealership in Grimsby in 1984.  Finally retiring at age 85, it was obvious that work to Moore was exactly as he described it, both a talent and a hobby.  Over the years, his downtime was enjoyed “at the lake”, (Goderich) with May, his beloved wife of over sixty years.

After such a long working life, when Moore required hospice care, transitioning to McNally House was difficult.  He couldn’t believe that his stay, meals, or care were provided free of charge. “What kind of a place is this?” he often asked, until eventually becoming comfortable in his room, snoozing in his chair beside the window.  Moore built routine into his days by joining the volunteers and other residents and families at the big kitchen table for homemade food and story sharing.  Visits from his own family and especially Felix, his great-grandson brought great joy.  Felix, just learning to walk, loved to wheel Moore’s walker around the dining area accompanied by giggles from Felix and laughter from Moore.

Moore’s son Stephen describes the “feel good” aspects of McNally House as homemade soup and cookies; comfy arm chairs beside the fireplace and hand-knit slippers for visitors.  When asked what especially stands out for him, Stephen speaks of the “incredible, loving,” staff and volunteers, dedicated to caring for and assisting residents and their families. In keeping with McNally House’s whole-person care approach, Moore and his family were supported by Arthur, the Psycho-Spiritual Clinician who provided emotional support for all throughout Moore’s illness, helping them cope during difficult times.

Stephen and his wife Pamela knew about McNally House when it was merely a dream, through conversations with Dr. Denise Marshall.  Now, having experienced hospice care first hand, they encourage people to find out more about McNally House and the services it provides.

At McNally House Hospice we feel privileged to provide compassionate, person-centred care for our residents and their family and friends.  For every one resident we care at the hospice, there are at least five family members or friends that will require our support.