“McNally House Hospice gave us the comfort to say good-bye.”

Hugh Moore had a larger than life personality. His deep spirituality and a great sense of humor served him well in so many aspects of his life – from building a successful family business (H. Moore Printing Services Ltd) to his volunteer ministry at a local nursing home. Anyone who met Hugh learned quickly he was a character, but above everything else that he was a family man. So when Hugh’s health began to fail him at the age of 87, his beloved son Alex and daughter in-law Vera were so happy to find a place like McNally House Hospice for Hugh.

“At McNally House we didn’t find sympathy but empathy, a real sense of understanding of what Dad was going through and what we were dealing with as a family,” explains Alex. “From day one McNally was a ‘WOW’ experience – the comfort and compassion we received from the staff and volunteers made something that is extremely difficult so much easier,” states Vera. In the warmth and care of McNally House the Moore’s actually saw Hugh’s spirit lift as he regained some strength, enabling him to live his last few days to the fullest and allow the Moore’s to build some final, family memories. Including grandson Michael being able to share his recently earned diploma with his grandfather, a milestone that meant so much to Hugh.

When Hugh passed on Good Friday, it was with a sense of peace, comfort, and a life well lived.

The experience at McNally has left a lasting impression on the Moore family. Hugh, an extremely proud grandfather, would be thrilled to see his grandchildren Stephen and Kristen embrace the notion of compassionate community. Stephen is currently training for the ENDURrun, a 7 stage 160km running race, with funds raised being donated back to McNally House. Kristen is also giving back. Studying to become a Nurse at McMaster University, Kristen has actively volunteered her baking talents and time at McNally House, helping other families cope with one of life’s most difficult transitions. “We have been so grateful to have been at McNally House with our Dad for this experience,” stated Alex, “we couldn’t have imagined it any other way.”